NHTSA Complaint #10249312 — 2000 MITSUBISHI GALANT

I HAD PURCHASED A BRAND NEW 2000 MITS. GALANT (BLACK) WHICH WAS A SPECIAL EDITION FROM THE LOCAL DEALER FOR MITSBUSHI AND WAS IN THE SHOWROOM. WITHIN 1 1/2 OF HAVING THIS VEHICLE, THE PAINT ON THE ROOF AROUND THE SUNROOF HAD FADED. GRADUALLY THROUGHOUT THE YEARS THE ROOF, FRONT HOOD AND REAR TRUCK IS COMPLETELY FADED AND THERE IS NO MORE COLOR ON THE CAR. IT IS COMPLETELY FADED DOWN TO THE ALUMINUM. I COMPLAINED TO THE CORPORATE OFFICE AS WELL AS MY LOCAL DEALER AND HAD PICS TAKEN OF MY CAR AND SENT IN TO THE CORPORATE OFFICE. THEY DENIED MY CLAIM TO OFFER A GOODWILL PAINT JOB. THEY HAD ALSO MENTIONED IT WAS A FACTORY DEFECT IN THE CLEAR COAT ON THE MODELS FROM 1999 TO 2004. IF THIS WAS A DEFECT WHY DIDN'T THE CORPORATE COMPANY SEND OUT RECALLS AND ISSUE FREE PAINT WORK TO THESE DAMAGED VEHICLES. THEY SAID MY VEHICLE WAS AT 108,000 MILES AND IT WAS 8 YEARS OLD AND TOO OLD TO QUALIFY FOR THIS PAINT JOB. THIS IS RIDICULOUS. MY CAR RUNS AWESOME OTHER THAN THE HORRIBLE PAINT JOB ON IT DUE TO MITSUBISHI'S BLACK CLEAR COAT PAINT IN WHICH THEY WERE USING ON A TRIAL BASIS CAUSE IT WAS A NEW COAT NEVER USED BEFORE AND DAMAGED HUNDREDS AND THOUSANDS OF VEHICLES ACROSS THE UNITED STATES!! THIS IS A DISGRACE AND MITSUBISHI SHOULD SHUT DOWN ITS OFFICES. I URGE EVERYONE WHO READS THIS TO NEVER PURCHASE A MITS CAR EVER! *TR