NHTSA Complaint #10248980 — 2001 FORD WINDSTAR

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, IT SHUT OFF. THE RINGS IN THE ENGINE HAD TO BE REPLACED. SHE ALSO HEARD A RUMBLING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. AN AUTO REPAIR SHOP STATED THAT THE BRAKES WERE OPERATING NORMALLY; HOWEVER, AFTER MUCH COMPLAINING, THE CONTACT HAD THE FRONT BRAKES REPLACED. THE WINDSHIELD WIPERS STOPPED WORKING AFTER A NEW WINDSHIELD WAS INSTALLED. THE VEHICLE WAS DIAGNOSED AND THE MOTOR WAS FOUND TO BE THE CAUSE OF THE FAILURE. THE MOTOR WAS REPLACED. A COUPLE OF MONTHS LATER, THE VEHICLE BEGAN LEAKING ANTIFREEZE AND WAS TOWED TO A REPAIR SHOP. THE CONTACT WAS INFORMED THAT THE FUEL INJECTION HOSES WERE LEAKING. THE LEAK WAS REPAIRED. THREE WEEKS LATER, THE VEHICLE WOULD BUCK AND SHUT OFF. SHE WAS INFORMED THAT THE CATALYTIC CONVERTER WAS COMPLETELY DESTROYED. LASTLY, THE CONTACT NOTICED AN ISSUE WITH THE REAR OF THE VEHICLE. IT WOULD FISHTAIL OR WOBBLE WHILE DRIVING VARIOUS SPEEDS. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER INCLUDED IN THE FACTORY WARRANTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 74,056 AND FAILURE MILEAGE WAS APPROXIMATELY 65,000.