NHTSA Complaint #10248961 — 2003 FORD TAURUS

I OWN A 2003 FORD TAURUS WHICH EXPERIENCED A HEATER MOTOR AND HEATER SWITCH FAILURE LAST YEAR. I REPLACE THE COMPONENTS MYSELF FOR AROUND $250.00. THIS YEAR I HAVE BEEN EXPERIENCING WATER IN THE PASSENGER SIDE FLOOR AFTER HEAVY RAINS AND HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE OR LOCATION OF THE WATER ENTERING THE VEHICLE. THIS WEEK WITH THE TORRENTIAL RAINS WE HAVE BEEN EXPERIENCING, WATER WAS FOUND COMING OUT OF MY HEATER MOTOR AND HEATER AND DRAINING ONTO THE PASSENGER SIDE FOOT WELL CARPET WHILE USING MY HEATER AND DEFROSTER. ONCE I GOT HOME I REMOVED THE HEATER MOTOR FROM THE AIR DUCT AND APPROXIMATELY 8 OZ. OF WATER POURED OUT ON THE FLOOR. I SURMISED THE WATER OF THIS GREAT VOLUME WAS COMING IN THROUGH THE WINDSHIELD. I SEARCH THE INTERNET TO SEE IF THERE WERE OTHER OCCURRENCES OF THIS SITUATION AND ON YOU WEB SITE I FOUND THERE WAS A COMPLIANCE RECALL ON THIS ISSUE ON MARCH 3, 2003 ON VEHICLES BUILT BETWEEN OCTOBER 29, 2001 AND APRIL 27, 2002 REGARDING WINDSHIELD RETENTION REQUIREMENTS. I AM FILLING THIS COMPLAINT ON NOVEMBER 17, 2008 IN HOPE OTHER OWNERS WILL BE NOTIFIED OF THIS DEFECT(S). THIS POSES A CONSIDERABLE FINANCIAL UNDERTAKING BY THE CONSUMER SHOULD THE WATER INFILTRATE THE ELECTRICAL HARNESS IN THE SUSPECT VEHICLES AND CAUSE CONSIDER ELECTRICAL COMPONENT DAMAGE WITHIN SAID VEHICLES. TO DATE I HAVE NOT RECEIVED ANY NOTIFICATION FROM FORD REGARDING MY 2003 FORD TAURUS SE WITH A MANUFACTURE DATE OF 12/02 VIN.#. I FEEL THE NHTSA SHOULD INSTITUTE AN NATIONAL RECALL ON SAID VEHICLES SINCE WE ARE TALKING ABOUT A MAJOR FLEET MODEL DRIVEN VEHICLE AS WELL ONE THE HIGHEST VOLUME MODEL CARS DRIVEN IN FORDS HISTORY MY THE CONSUMER IN GENERAL. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. I LOOK FORWARD TO YOUR NEED RESPONSE ON THIS DAMAGING SITUATION THAT MOST CONSUMERS HAVE NO KNOWLEDGE OF. SINCERELY, J. CHRISTOPHER VEACH. *TR