NHTSA Complaint #10248921 — 2005 MINI COOPER S STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10248921
Vehicle	2005 MINI COOPER S
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 15, 2008
Date Filed	November 16, 2008
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

BOTH DOOR HANDLES ARE INOPERATIVE FROM THE INSIDE. DEALER PER PHONE CALL DIAGNOSED "COMMON PROBLEM" AS THE BALLARD CABLE DISCONNECTING FROM THE LATCH. AFTER REMOVING THE DOOR PANEL IT WAS FOUND TO BE INTACT. PROBLEM IS YET TO BE DIAGNOSED. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE SECURITY SYSTEM SINCE THE DOORS DO NOT UNLOCK WHEN THE IGNITION IS TURNED OFF AND THE DOORS DO NOT APPEAR TO TRY AND LOCK WHEN THE VEHICLE REACHES THE SET SPEED OF 15 MPH. THIS IS A DEFECT OF GRAVE CONCERN SINCE THE OCCUPANTS OF THE VEHICLE CANNOT IMMEDIATELY EXIT THE VEHICLE IN THE EVENT OF A CRASH OR FIRE AND WOULD BE TOTALLY UNABLE TO EXIT IN THE EVENT OF AN ELECTRICAL FAILURE. *TR

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