NHTSA Complaint #10248807 — 2004 GMC YUKON

TL*THE CONTACT OWNS A 2004 GMC YUKON. WHILE ATTEMPTING TO OPEN THE DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE, THE LATCH PULLED, BUT THE DOOR WOULD NOT OPEN. THE LATCH WOULD REMAIN STUCK IN THE OPEN POSITION; THEREFORE, THE DOOR COULD NOT BE OPENED FROM THE PASSENGER COMPARTMENT AS WELL. THE CONTACT MUST ROLL DOWN THE WINDOW AND PUSH THE HANDLE BACK INTO PLACE IN ORDER TO EXIT THE VEHICLE WITH THE INTERIOR DOOR LATCH. ON A SEPARATE OCCASION, ALL FOUR DOORS EXPERIENCED THE SAME FAILURE. WHILE AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, HE LEANED UP AGAINST THE DOOR AND IT OPENED. THE OCCUPANT FELL OUT OF THE VEHICLE, EVEN THOUGH THE DOOR WAS COMPLETELY SHUT AT THE TIME. THE DOORS WOULD NOT LOCK OR UNLOCK. THE VIN WAS UNABLE TO BE ENTERED. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 85,000.