NHTSA Complaint #10248342 — 1999 FORD EXPEDITION

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10248342
Vehicle	1999 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 7, 2008
Date Filed	November 10, 2008
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVING HOME FROM WORK, I HEARD WHAT SOUNDED LIKE A GUN SHOT COMING FROM UNDER MY HOOD. COME TO FIND OUT IT WAS THE #3 SPARK PLUG BEING BLOWN OUT CAUSING DAMAGE TO THE COIL. I TOOK THE CAR TO THE FORD GARAGE AND THEY GAVE ME 3 OPTIONS. 1. HELI COIL IT, BUT THEY WILL NOT GUARANTEE THE WORK AND THAT WILL BE $600. 2. BUY A NEW HEAD, THAT WILL COST $3000.00 3. BUY A NEW MOTOR AND THAT WILL COST $6000.00 I FEEL THAT I'M GETTING THE SHORT END OF THE STICK. THIS IS A COMMON PROBLEM WITH THE 5.4L TRITION ENGINES AND FROM WHAT I GATHER THIS IS A VERY DANGEROUS DEFECT. SOMEONE NEEDS TO PROTECT THE PEOPLE. *TR

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