NHTSA Complaint #10248274 — 1997 CHRYSLER SEBRING

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10248274
Vehicle	1997 CHRYSLER SEBRING
Component	SUSPENSION:FRONT
Date of Incident	November 9, 2008
Date Filed	November 10, 2008
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINTS FAILED WHILE PULLING OUT OF A PARKING SPACE. THE DEALER STATED THAT THE BALL JOINTS WERE REPAIRED IN 1998 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 97V201000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V421002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2000. THE CONTACT DID NOT REMEMBER THE FIRST RECALL REPAIR; HOWEVER, IT IS IN THE SYSTEM AS BEING REPAIRED BY THE DEALER. HE BELIEVES THAT THE REPAIR WAS NEVER PERFORMED, BUT WAS DOCUMENTED AS COMPLETED IN ORDER TO GET PAID BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 140,000.

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