NHTSA Complaint #10248273 — 2007 JEEP COMMANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10248273
Vehicle	2007 JEEP COMMANDER
Component	STEERING
Date of Incident	November 7, 2008
Date Filed	November 10, 2008
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT NOTICED A FLAT METAL PLATE UNDERNEATH THE VEHICLE THAT WAS STRIKING AGAINST THE STOPPER, CAUSING A DEEP GASH. THE STOPPER IS A CURVED METAL PLATE THAT CONTROLS THE STEERING WHEEL FROM TURNING TOO FAR LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO FAULTY DESIGN. THE TECHNICIAN RECOMMENDED THAT A DIAGNOSTIC BE PERFORMED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR A DIAGNOSTIC. SHE WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

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