NHTSA Complaint #10247803 — 2006 WORKHORSE W18

WE HAVE A 2006 FLEETWOOD FIESTA ON A WORKHORSE W18 CHASSIS. WE BOUGHT THIS VEHICLE NEW AND HAVE APPROXIMATELY 9000 MILES ON IT. WE HAD OUR CHASSIS IN FOR MAINTENANCE IN JUNE 2008 INCLUDING ROTATING THE TIRES WITH 8380 MILES ON IT AT THAT TIME AND REQUESTED THAT THEY CHECK THE RIGHT FRONT BRAKE AS IT WAS SQUEALING. THE SERVICE CENTER CHECKED BRAKES ALL AROUND. REMOVED RIGHT FRONT BRAKE PADS TO CHECK FOR CRACKS OR HEAT SPOTS AND NONE WERE FOUND. YESTERDAY WE RETURNED THE VEHICLE TO THE SAME SERVICE CENTER FOR A RECALL ON THE STEERING AND AGAIN ASKED THEM TO CHECK THE BRAKES. THEY NOW SAY THAT ALL FOUR BRAKES MUST BE REPLACED AS THEY ARE ALL HEAT CRACKED. THEY TOLD ME THAT WORKHORSE WILL NOT WARRANT THIS. I DON'T BELIEVE THAT ALL FOUR BRAKES SHOULD BE HEAT CRACKED AT A LITTLE OVER 9000 MILES UNLESS THERE IS A DEFECT IN THE MANUFACTURE OF THE BRAKES THEMSELVES. I SEE THAT YOU ARE INVESTIGATING WORKHORSE W20 BRAKES FOR 2000-2005 IN YOUR ACTION PE07032. WE RESPECTFULLY REQUEST THAT YOU EXPAND YOUR INVESTIGATION TO THE 2006 W18 CHASSIS. *TR