NHTSA Complaint #10247796 — 2004 AUDI A4

TL*THE CONTACT OWNS A 2004 AUDI A4. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND A RECALL REPAIR WAS PERFORMED FOR THE FUEL PUMP. TWO YEARS LATER, WHILE DRIVING LESS THAN 50 MPH, SHE HEARD A LOUD WINDING NOISE FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE FUEL PUMP AND REAR WINDOW REGULATOR CABLE FAILED. THE REPAIRS WERE MADE AT THE COST OF $1,458.33. LATER, THROUGH ONLINE RESEARCH, THE MANUFACTURER STATED THAT THE RECALL REPAIRS WERE PERFORMED IN 2006 AND THEY WOULD NOT COVER A SECOND REPAIR. THE CONTACT STATED THAT SHE WAS NEVER INFORMED OF THE REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06V017000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 52,000.