NHTSA Complaint #10247638 — 2001 CHRYSLER TOWN AND COUNTRY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10247638
Vehicle	2001 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 28, 2008
Date Filed	November 4, 2008
Mileage	114,920 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TRANSMISSION CONTROL MODULE, DRIVING DOWN THE ROAD AND THE CHECK ENGINE LIGHT CAME ON THEN, I NOTICED THAT THE RPMS WERE AT 4000 AND THE TRANSMISSION WASN'T SHIFTING. MY HUSBAND PUT IT ON THE COMPUTER AND IT SAID IT WAS THE TCM FAILURE THIS IS A DEALER ONLY PART AT 336.00 WITH A 125.00 CORE CHARGE AND THEN IT HAS TO BE PROGRAMMED BY THE DEALER. AT A COST OF 45.00 IF YOU GET THE PART AND INSTALL YOURSELF . IF THE DEALER DOES IT, IT RUNS BETWEEN 700 AND 800 DOLLARS. WE FOUND A PARTS PLACE THAT SEND THEM OUT TO BE REBUILT FOR 255.00 PLUS SHIPPING AND HANDLING . WHEN I WAS LOOKING FOR INFO ON THIS PART THERE WAS HUNDREDS OF COMPLAINTS ON FORUMS ON THIS SAME PROBLEM. THIS COMPONENT IS LOCATED IN THE DRIVERSIDE WHEEL WELL AND WHEN MY HUSBAND REMOVED IT, IT WAS VERY CORRODED WITH RUST. *TR

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