NHTSA Complaint #10247049 — 2006 KEYSTONE OUTBACK

KEYSTONE RV COMPANY DOMETIC REFRIGERATOR RECALL. CONSUMER STATES THAT THEY NEVER RECEIVED THE RECALL NOTICE AND THE COMPANY WILL NOT DO ANYTHING TO HELP. *NJ THE CONSUMER STATED WHEN SHE ENTERED THE RV, THERE WAS A STRONG SMELL OF AMMONIA. THE CONSUMER NOTICED THE RV WASN'T COOLING PROPERLY. THE REPAIRMAN INFORMED THE CONSUMER THERE WAS A CRACK IN THE BOILER TUBE IN THE REAR OF THE REFRIGERATOR. HE ALSO STATED IT LOOKED AS THOUGH IT WAS DEFECTIVE. THE CONSUMER PAID TO HAVE THE COOLING UNIT REPLACED. ONE MONTH LATER, THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER WAS TOLD BY THE MANUFACTURER THAT THE REPLACEMENT RECALLS WAS ONLY GOOD FROM APRIL 2007 TO APRIL 2008. *JB