NHTSA Complaint #10246924 — 2001 FORD FOCUS

TO BEST DESCRIBE WHAT IS HAPPENING YOUR WEBSITE HAS A CAMPAIGN FOR MY COMPLAINT HERE: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=EA02014&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE THE NHTSA CAMPAIGN ID NUMBER IS 02V288000. MY WIFE DRIVES A 2001 FORD FOCUS SE. THE BATTERY CABLES AND BATTERY ARE GOING THROUGH EXTREME CORROSION THAT REQUIRES ME TO CLEAN THE CONNECTIONS AT LEAST ONCE EVERY 2 WEEKS. THE CORROSION IS ALSO CAUSING HEAT THAT IS MELTING THE CABLES INSULATION. WHEN THE CORROSION GOES UNTREATED, WITHIN 2 WEEKS THE CAR WILL NOT START DUE TO BAD CONNECTION. THE PROBLEM RIGHT NOW IS THAT THE ORIGINAL COMPLAINT WAS IN 2002 AND FORD IS NOT RECOGNIZING THE PROBLEM EVEN AFTER ME TELLING THEM ABOUT THE RECALL INFORMATION I LINKED ABOVE. I HAVE CALLED IN A COMPLAINT ALREADY TO THE NHTSA BUT HAVE NOT HEARD BACK. ANY HELP IN DEALING WITH THIS MATTER IS GREATLY APPRECIATED. THANK YOU. *TR