NHTSA Complaint #10246872 — 2000 JAGUAR XJ SEDAN
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10246872 |
| Vehicle | 2000 JAGUAR XJ SEDAN |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
JAGUAR 2000 XJR: WHILE DRIVING VEHICLE WOULD SUDDENLY DISPLAY WARNING MESSAGE THAT TRACTION CONTROL / ASC WAS NOT AVAILABLE AND WOULD GO INTO A FAILSAFE ENGINE MODE. ENGINE WOULD THEN RUN VERY ROUGHLY AND WOULD NOT ACCELERATE PAST 5-10MPH. MECHANIC DIAGNOSED A FAULT CODE OF P0121 WHICH IS ADDRESSED AS A KNOWN JAGUAR TECHNICAL SERVICE BULLETIN FOR A "MISMATCHED" CONNECTOR TO THE THROTTLE BODY. INTERNET RESEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM EXPERIENCED BY MANY JAGUAR OWNERS THAT IS KNOWN BY JAGUAR AND CONSTITUTES A SAFETY HAZARD. JAGUAR KNOWS THAT IT MISMATCHED GOLD AND TIN PLATED THROTTLE BODY CONNECTORS AND ADVISED ITS REPAIR TECH'S TO REPLACE ONLY IF CUSTOMER COMPLAINS! HOW WILL A CUSTOMER KNOW SUCH A PROBLEM EXISTS UNTIL IT HAPPENS AND IT WILL HAPPEN EVENTUALLY. ANYTHING THAT MAY SUDDENLY AND WITHOUT WARNING AFFECT A VEHICLE'S ABILITY TO ACCELERATE IS A MAJOR SAFETY HAZARD. JAGUAR SHOULD HAVE AND MUST ISSUE A FULL RECALL OF THE AFFECTED VEHICLES BEFORE SOMEBODY GETS CATASTROPHICALLY INJURED AND/OR KILLED. IT COSTS IN EXCESS OF $450+ TO FIX THIS KNOWN PROBLEM AND JAGUAR IS ALLOWING CONSUMERS TO DRIVE UNSAFE VEHICLES THAT MAY FAIL AT THE WORST TIME. WHAT WOULD HAVE HAPPENED IF I WAS MAKING A LEFT TURN AND IT FAILED AT THE WRONG TIME AND GOT BROADSIDED WITH MY WIFE OR CHILDREN INSIDE? *TR
Related Complaints for the 2000 JAGUAR XJ SEDAN
Recent Complaints for the 2000 JAGUAR XJ SEDAN
#10419393
ENGINE AND ENGINE COOLING
I OWN A 2000 JAGUAR XJR AND HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE AND THE DEALER/REPAIR FACILITY NOT ABLE TO DIA...
#10301734
POWER TRAIN:DRIVELINE
JAGUAR: XJ8L, 2000: THE TIMING CHAIN GUIDES/TENSIONERS BROKE CAUSING CATASTROPHIC FAILURE TO THE ENGINE. IT COULD HA...
#10261730
ELECTRICAL SYSTEM
I PULLED IN TO A PARKING LOT AND PLACED MY CAR IN PARK. THE CAR WAS IDLING FOR ABOUT 5 MIN. I NOTICES A FLICKER OF FL...