NHTSA Complaint #10246572 — 2008 CHEVROLET SILVERADO 1500 VISIBILITY

Complaint Details

ODI Number	10246572
Vehicle	2008 CHEVROLET SILVERADO 1500
Component	VISIBILITY
Date of Incident	October 16, 2008
Date Filed	October 23, 2008
Mileage	13,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I WAS TRAVELING FROM MY HOME TO ALEXANDRIA,LA. TO PICK UP SOME PARTS FOR OUR FARM. WEATHER CONDITIONS WERE CHANGING FROM WARM TO COOLER TEMPERATURE DUE TO AN INCOMING COLD FRONT. TRAVELING 55 MPH ON A NEW SMOOTH SECTION OF LA. HIGHWAY 1, WHEN ALL OF A SUDDEN A LOUD GLASS SHATTERING NOISE HAPPENED BEHIND ME. WHEN I LOOKED BACK I SAW THE REAR WINDOW HAD SHATTERED AND ALL OF THE SHATTERED GLASS HAD BLOWN OUT TOWARDS THE REAR BED OF THE TRUCK. I NOTIFIED SOUTHERN CHEVROLET OF THE INCIDENT BY DRIVING BY THERE TO SHOW THE SALES PERSON THE EXPLODED CONDITION OF THE WINDOW. AFTER ATTEMPTING TO GET THE MANAGER, WE WENT IN TALKED WITH THE SERVICE MANAGER ABOUT IT. SHE HAD NO RECOLLECTION OF PREVIOUS FAILURES ON THIS TRUCK MAKE. THE SALES PERSON SAID HE WOULD FOLLOW UP WITH THE MANGER AND RESEARCH OF ANY OTHER PROBLEMS ASSOCIATED WITH THIS STYLE OF TRUCK AND CONTACT ME. NO RESPONSE RECEIVED AS OF THIS DATE 10.23.08. I THEN PROCEEDED TO GLASS PLUS AND HAD THE BACK WINDSHIELD REPLACED BECAUSE THE RAIN STARTING. *TR

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