NHTSA Complaint #10246477 — 2003 DODGE DURANGO
EQUIPMENT:APPLIANCE:AIR CONDITIONER issue reported to NHTSA
Complaint Details
| ODI Number | 10246477 |
| Vehicle | 2003 DODGE DURANGO |
| Component | EQUIPMENT:APPLIANCE:AIR CONDITIONER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I HAVE HAD TO REPLACE THE BLOWER MOTOR RESISTOR MULTIPLE TIMES. ON ONE OCCASION THE WHEN THE RESISTOR FAILED, THE WIRING HARNESS AND RESISTOR GOT SO HOT THEY FUSED TOGETHER, INCLUDING THE ACCOMPANYING WIRING. THE LAST TIME I PURCHASED ON AND REPLACED IT I WAS TOLD THAT IT HAD BEEN REDESIGNED AND WOULD HOLD UP BETTER. I WAS ALSO TOLD BY A DODGE EMPLOYEE NOT TO RUN THE SYSTEM ON THE LOWEST SETTING. I UNDERSTAND THAT IT IS COOLED BY THE AIR MOVEMENT INSIDE THE HVAC DUCT WORK, BUT AT WHAT POINT WILL DODGE ASSUME THE RESPONSIBILITY OF A POOR DESIGN AND LACK OF QUALITY REPLACEMENT PARTS. *TR
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