NHTSA Complaint #10245799 — 2003 DODGE NEON ELECTRICAL SYSTEM

Complaint Details

ODI Number	10245799
Vehicle	2003 DODGE NEON
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2008
Date Filed	October 17, 2008
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN I USE MY HEADLIGHTS FOR 15-20 MINUTES, I BEGIN TO SMELL A BURNT PLASTIC SMELL AND NOTICE THE LEFT SIDE OF THE STEERING WHEEL GETS VERY WARM. AFTER 20-30 MINUTES OF HEADLIGHT USE THE LOW BEAMS JUST GO DEAD, IT "AUTOMATICALLY" SWITCHES TO HIGH BEAMS IMMEDIATELY. IF I TRY TO TURN IT BACK DOWN TO LOW BEAMS, EVERYTHING GOES DARK (*VERY* DANGEROUS AT NIGHT!). THEN I AM FORCED TO USE HIGH BEAMS AND BLIND EVERYONE ELSE FOR THE REST OF MY TRIP, OR I HAVE TO PULL OVER AND LET THE APPARENT CAUSE (THE MULTIFUNCTION SWITCH) COOL OFF FOR AN ETERNITY BEFORE RESUMING MY TRIP. I'M HIGHLY UNCOMFORTABLE KNOWING THAT MY CAR HAS PLASTIC BEHIND THE STEERING WHEEL ON THE VERGE OF ERUPTING INTO FLAMES WHEN I USE MY HEADLIGHTS. I ALSO CONSIDER IT EXTREMELY HAZARDOUS, NOT ONLY FOR THE FIRE RISK, BUT ALSO THE LOW BEAMS DYING SUDDENLY. *TR

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