NHTSA Complaint #10245443 — 2000 JEEP GRAND CHEROKEE

FAILURE OF BLEND DOORS IN HEATER/DEFOGGER OF VEHICLE. JEEP HAS KNOWN ABOUT THESE CHEAP PARTS FOR SOME TIME. THE REPAIR COSTS OVER $1000 BECAUSE IT IS LABOR INTENSIVE, THE COMPLETE DASH PANEL HAS TO BE REMOVED TO ACCESS WHERE THE BLEND DOORS ARE LOCATED. THE PART COSTS ARE ONLY ABOUT $150 AT MOST! WITH THE FAILURE COMES NO WARM/HOT AIR FROM THE HEATER, CONSEQUENTLY NO DEFROSTING OF THE WINDSHIELD.........A SEVERE VISIBILITY PROBLEM!! JEEP/CHRYSLER SHOULD BE PICKING UP ALL, OR AT LEAST MOST OF THE COST OF THIS REPAIR. THE ORIGINAL PARTS WERE CHEAPLY MADE AND ARE SUBJECT TO WEAR OUT WITHIN ONLY A FEW YEARS. I RECENTLY HAD TO PAY FOR THIS REPAIR MYSELF. I COULD NOT DO WITHOUT THE DEFROSTER DURING WINTER MONTHS. I HAD TO PAY FOR IT OUT OF MY OWN POCKET. I WOULD LIKE TO SEE JEEP/CHRYSLER REFUND SOME OF THAT COST TO ME, IT WOULD ONLY BE FAIR. DO A SEARCH ON THE INTERNET, AND YOU WILL SEE THE NUMBERS OF THESE SAME FAILURES FOR SEVERAL JEEP YEAR MODELS. *TR