NHTSA Complaint #10245398 — 1998 FORD EXPLORER

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. A FAMILY MEMBER SAFELY EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT HAS A COPY OF THE REPORT FROM THE FIRE DEPARTMENT. THE MANUFACTURER STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL); HOWEVER, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY BECAUSE THE COMPONENT ALREADY FAILED. THE CONTACT STATED THAT SHE NEVER RECEIVED A RECALL NOTICE IN THE MAIL. AS OF OCTOBER 14, 2008, SHE HAS NOT RECEIVED A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 160,000.