NHTSA Complaint #10245273 — 2004 CHEVROLET SILVERADO 3500

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10245273
Vehicle	2004 CHEVROLET SILVERADO 3500
Component	FUEL SYSTEM, DIESEL
Date of Incident	September 12, 2008
Date Filed	October 13, 2008
Mileage	97,745 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAVE A DURAMAX DIESEL ENGINE. I EXPERIENCED THE INJECTORS FAILED CAUSING MY FUEL TO MIX WITH THE OIL IN MY CRANKCASE WHICH CAUSED MY MOTOR TO SEIZE. GM HAS STATED THAT THE INJECTORS DID FAIL BUT WILL NOT FIX THE OTHER DAMAGE THAT WAS CAUSED BY THE INJECTOR FAILURE. I RECEIVED A LETTER FROM GM LAST YEAR LETTING ALL DURAMAX OWNERS KNOW OF THIS EXACT PROBLEM. THE LETTER SAID 'DON'T DO ANYTHING UNLESS THEY FAIL". WELL THEY FAILED AND GM WILL NOT FIX MY ENGINE. THEY WANT TO REPLACE IT TO A TUNE OF $13,000 TO ME!!!!!! PLEASE HELP ME. I HAVE TALKED TO MANY OTHER DURAMAX OWNERS WHO HAVE EXPERIENCED THE SAME ENGINE FAILURE. *TR

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