NHTSA Complaint #10245090 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10245090
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	October 9, 2008
Date Filed	October 10, 2008
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

FORD FOCUS KEY WILL NOT TURN IN. I DRIVE A FORD FOCUS ZX5 2003. THE IGNITION LOCKED UP AND WOULD NOT TURN. AS A RESULT,I WAS STRANDED IN A PARKING LOT IT HAS HAPPENED FEW TIMES. I CONTACTED FORD CUSTOMER SERVICE AT NO AVAIL. THEY DID NOT RECOGNIZE TO BE AN ISSUE EVEN THOUGH IT #1 ISSUE AS MANY PEOPLE HAVE COMPLAINT ABOUT IT. THEY TOLD ME THAT I HAD TO PAY FOR THE REPAIR AS THE VEHICLE IS OUT OF WARRANTY. THERE WAS NO REASON FOR THESE IGNITIONS TO FAIL. I CONSIDER TO BE A SAFE ISSUE. THERE IS NO PUBLIC TRANSPORTATION SO I HAVE TO RELY ON MY VEHICLE FOR TRANSPORTATION REGARDLESS OF CIRCUMSTANCES. *TR

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