NHTSA Complaint #10244991 — 2002 BUICK RENDEZVOUS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10244991
Vehicle	2002 BUICK RENDEZVOUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 2, 2008
Date Filed	October 9, 2008
Mileage	79,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY 2002 BUICK RENDEZVOUS WITH 79,300 MILES ON IT BLEW A HEAD GASKET. THERE WAS NO WARNING ON VEHICLE OVERHEATING. ALL OF A SUDDEN TEMP GAUGE WAS IN THE RED ZONE AND A WARNING LIGHT AND SOUND CAME. I IMMEDIATELY PULLED OVER AND TURNED OFF THE ENGINE TO CHECK THE MANUAL. THE MANUAL SAID THE VEHICLE NEEDED TO BE SERVICED IMMEDIATELY. I WAS ONE MILE FROM THE DEALERSHIP AND DROVE STRAIGHT THERE. THEY SAID THE VEHICLE HAD A BLOWN HEAD GASKET. REPAIRS NORMALLY APPROX $1,800. DEALER DID IT FOR $950 BECAUSE MY SON-IN-LAW WORKS THERE. I WAS TOLD THIS IS A COMMON PROBLEM WITH THE RENDEZVOUS AND MY INVESTIGATION REVEALS THE SAME. A WELL MAINTAINED VEHICLE SHOULD NOT HAVE A BLOWN HEAD GASKET AT 79,300 WITH NO WARNING OF THE VEHICLE OVERHEATING. CONTACTED BUICK CUSTOMER SERVICE AND WAS TOLD THERE WAS NOTHING THEY WOULD DO AS VEHICLE WAS OUTSIDE OF WARRANTY. *TR

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