NHTSA Complaint #10244976 — 2004 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10244976
Vehicle	2004 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2008
Date Filed	October 9, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I GOT IN MY CAR AFTER LUNCH ON DAY TO RETURN TO WORK AND WHEN I PUT MY KEY IN THE IGNITION, IT WOULD NOT TURN. I KEPT TRYING FOR APPROXIMATELY 30 MINUTES AND COULD NOT GET IT TO TURN. THIS IS THE SECOND FORD FOCUS I HAVE OWNED AND THE 2ND TIME THIS EVENT HAS OCCURRED. I HAD TO PAY $473.20 TO HAVE THE CAR TOWED, THE IGNITION LOCK REPLACED, AND A NEW KEY FITTED FOR THE CAR. THE LADY AT THE FORD DEALERSHIP INFORMED US BEFORE WE TOOK THE CAR IN THAT THERE WAS A POSSIBILITY OF THE PART BEING RECALLED SINCE THIS HAPPENS OFTEN. WHEN WE TOOK THE CAR IN AND THEY BEGAN WORK ON IT WE DISCOVERED THIS WAS NOT TRUE. I AM JUST THANKFUL I WAS NOT COMING BACK FROM COURT OR IT WAS LATE AT NIGHT OR ELSE I WOULD HAVE BEEN STRANDED ON THE ROAD. *TR

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