NHTSA Complaint #10244901 — 2003 DODGE RAM 1500

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10244901
Vehicle	2003 DODGE RAM 1500
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 8, 2008
Date Filed	October 8, 2008
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I PURCHASED A 2003 DODGE RAM 1500 WITH 40000 MILES ON IT WITH A 7 YEAR/70000 MILE WARRANTY ON IT. THE ENGINE WAS MAKING NOISE (SINCE THE DAY I BOUGHT IT) SO I TOOK IT TO THE DEALER FOR REPAIR AND THEY DID NOT FIX THE PROBLEM, TOOK IN AGAIN, STILL NOT CORRECTED, TOOK IT IN A THIRD TIME NOW THEY CLAIM IT NEEDS A NEW ENGINE TO THE TUNE OF 7,800.00 AND THEY ARE NOT HONORING THE WARRANTY DUE TO "LACK OF MAINTENANCE". I THEN BROUGHT IN RECEIPTS TO CONTRADICT THAT THEN THEY SAID I CHANGED THE OIL "TOO MUCH"?? UPON CONTACTING DODGE THEY ARE AGREEING WITH THE SERVICE MANAGER AND ARE NOT WILLING TO HELP ME EVEN THOUGH I HAVE RECEIPTS FOR OILS AND FILTERS. *TR

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