NHTSA Complaint #10244707 — 2008 NISSAN SENTRA

ENGINE KNOCK, MY CAR HAS A PISTON SLAPPING AROUND IN THE ENGINE. I WAS TOLD BY DEALER "SIMS NISSAN IN WARREN, OHIO" TO DRIVE MY CAR WITH THE BAD ENGINE UNTIL THEY GET A NEW ENGINE WHICH WOULD BE AROUND 3-5 DAYS TO RECEIVE. THEY WOULD THEN GET ME A RENTAL CAR WHILE THEY PUT THE ENGINE IN. I INFORMED THE OWNER KEN SIMS THAT THIS VEHICLE IS UNSAFE TO DRIVE AND HE TOLD ME NOTHING WOULD HAPPEN IF I DID NOT RUN THE ENGINE AT HIGH RPM'S THAT WOULD THEN CAUSE THE PISTON TO GO THREW THE ENGINE. I ONCE AGAIN TOLD HIM THIS IS UNSAFE AND IF HE WAS SO CONFIDENT THAT NOTHING WAS GOING TO HAPPEN TO PUT IT IN WRITING. I WAS THEN TOLD THAT HE WOULD HAVE A HUGE LAWSUIT ON HIS HANDS IF SOMETHING HAPPENED AND NOW KNOWING IF I RUN IT AT HIGH RPMS AND THE ENGINE BLOWS THEN I AM RESPONSIBLE. I TOLD HIM AGAIN THE CAR WAS UNSAFE AND HE TOLD ME THAT I WOULD BE FINE. TIRED OR ARGUING, I DROVE THE CAR HOME FROM DEALER GOING 20MPH WITH 4 WAYS SO I WOULD NOT RUN THE ENGINE AT HIGH RPM'S. THE CAR IS SETTING IN MY DRIVEWAY, AFRAID TO DRIVE SINCE DEALER REFUSED TO GIVE ME ANOTHER LOANER OR PAY FOR A RENTAL. SO, I AM OUT. DEALER HAS TERRIBLE CUSTOMER SERVICE, AND I FEEL AS I AM NOT BEING TREATED FAIRLY, WAS DEGRADED LIKE I DID NOT KNOW WHAT I WAS TALKING ABOUT, HAD TO DRIVE AN UNSAFE VEHICLE ON THE ROAD WHERE THE ENGINE COULD HAVE GONE OUT OF CONTROL AND HARMED ME AND OTHERS ON THE ROAD. AND TO THINK THEY WANT ME TO CONTINUE TO DRIVE THIS UNTIL A NEW ENGINE COMES IN. I HAVE MORE COMMON SENSE AND WILL NOT PUT MYSELF OR OTHERS AT RISK DRIVING THIS VEHICLE. THE VEHICLE ALSO HAS A RECALL FOR THE MASTER CYLINDER HAVING A CRACK. DEALER HAS NOT EVEN TALKED ABOUT FIXING THAT, AND I HAVE NOT RECEIVED A RECALL NOTICE ON THIS YET EITHER, IT WAS POSED IN JULY. THIS IS NOW OCTOBER. *TR