NHTSA Complaint #10244602 — 2003 ACURA MDX

WE HAVE RECENTLY BOUGHT ACURA MDX FROM HERB CHAMBERS DEALERSHIP IN BURLINGTON. WE TOOK AN EXTENDED BUMPER TO BUMPER WARRANTY FOR THE CAR AND PAID A GOOD AMOUNT FOR THAT. FEW DAYS BACK, THE TRANSMISSION FLUID LEAKED. AS SOON AS IT WAS DETECTED, CAR WAS STOPPED TO AVOID ANY DAMAGE TO ENGINE. WHEN THE BUMPER WAS OPENED, SMOKE WAS COMING OUT OF CAR BUMPER, IT COULD HAVE CAUGHT FILE AND KILLED PEOPLE TRAVELING IN IT. IT IS NOTIFIED TO US AS TRANSMISSION SEAL BROKE. THE DEALERS WAS INFORMED AND CAR WAS TOWED TO THEM SAME DAY. I WANT TO REPORT THIS DAMAGE, WHICH COULD NOT BE EXPLAINED, AS THE CAR WAS SAFELY PARKED IN VERY SAFE AREA. CAR WAS DRIVEN BY EXPERIENCE DRIVER AND FAMILY MEMBERS, AND WE ARE CERTAIN THAT THE CAR WAS NOT DAMAGED WHILE DRIVING. DEALER IS NOT READY TO TAKE THE TAG BY SAYING IT IS VANDALISM. PLEASE TAKE A NOTE OF THIS AND HELP US OUT TO GET THE JUSTICE HERE. SUNITA *TR