NHTSA Complaint #10244115 — 2001 FORD EXCURSION ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10244115
Vehicle	2001 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 20, 2008
Date Filed	October 1, 2008
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WE HAVE A 2001 EXCURSION, APPARENTLY ACCORDING TO THE LOCAL DEALERSHIPS OWNER, IT IS A COMMON PROBLEM FOR PLUG BLOWOUTS AND HEAD BLOWOUTS IN THESE V10 VEHICLES. IF THIS WAS THE CASE AND FORD MOTOR COMPANY ACTUALLY MAKES A SPECIAL REPAIR KIT FOR THESE ISSUES, WHY WERE THE CONSUMERS NOT NOTIFIED OF THIS DEFECT BY RECALL NOTICE? THIS ISSUE WILL COST UPWARDS OF 300$ OF WHICH WE DO NOT HAVE TO FIX, DUE TO FORDS ERROR IN REPORTING THIS DEFECT. WE SPOKE DIRECTLY TO THE OWNER OF A LOCAL FORD MOTOR COMPANY AND WERE TOLD THAT THIS IS A COMMON SAFETY ISSUE. *TR

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#10219317 — February 27, 2008 — I HAVE HAD TWO SPARK PLUGS EJECT FROM THE CYLINDER HEAD ON MY FORD EXCURSION. THE FIRST PLUG EJECTED ABOUT THREE MON...

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