NHTSA Complaint #10244102 — 2007 SUZUKI AN400K7

TL*THE CONTACT OWNS A 2007 SUZUKI AN400K7. WHILE DRIVING APPROXIMATELY 18-30 MPH, THE VEHICLE VIBRATED VIOLENTLY. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY REPLACED THE CLUTCH ASSEMBLY. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF THE FAILURE. THE VIOLENT VIBRATION CAUSED THE HANDLE BAR MIRRORS TO LOOSEN, WHICH REDUCED VISIBILITY. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 1,958.