NHTSA Complaint #10244057 — 2007 JEEP COMMANDER

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	10244057
Vehicle	2007 JEEP COMMANDER
Component	VISIBILITY:WINDSHIELD
Date of Incident	June 20, 2008
Date Filed	September 30, 2008
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I OWN A 2007 JEEP COMMANDER. A SMALL ROCK HIT MY WINDSHIELD AND THE GLASS BREAKAGE SPREAD QUICKLY ACROSS TO THE MIDDLE OF THE ENTIRE SHIELD. THIS SMALL ROCK WOULD ONLY HAVE MAYBE BEEN A TINY NICK ON ANY OTHER VEHICLE WINDSHIELD. THIS IS EXTREMELY DANGEROUS AND IF YOU LOOK AT THE EDMUNDS FORUM FOR THIS PROBLEM, EVERYONE WITH A JEEP COMMANDER HAS THIS PROBLEM AND HAS BEEN UNABLE TO GET CHRYSLER TO DO ANYTHING ABOUT IT. IT IS A DESIGN FLAW AND POOR QUALITY OF WINDSHIELD. SOME PEOPLE HAVE REPLACED AS MANY AS 4 WINDSHIELDS EACH YEAR OF THE COMMANDER OWNERSHIP. I HAD ONLY DRIVEN MY JEEP APPROXIMATELY 1000 MILES WHEN IT HAPPENED. THE REPLACEMENT IS $500.00 AND I KNOW THAT IT WILL CRACK AGAIN WHEN REPLACED. DUE TO THE DANGER IN THE GLASS, I WOULD LIKE YOUR HELP IN GETTING SOMETHING DONE ABOUT THIS PROBLEM. THANK YOU. JAN HARPER *TR

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