NHTSA Complaint #10244027 — 2002 TOYOTA CELICA

WE OWN 2002 CELICA GT-S. IT HAS HAD TO HAVE 4 SETS OF TIRES IN 85,000 MILES. AT THE LAST ALIGNMENT THE TECHNICIAN COULD NOT GET THE 2 REAR TIRES IN ALIGNMENT WITH THE FRONT 2 TIRES. THE PROBLEM WERE THE REAR TIE RODS. HE GOT A SET OF ADJUSTABLE TIE RODS & REPLACED THE FACTORY TIE RODS AND WAS ABLE TO GET ALL 4 TIRES IN PROPER ALIGNMENT. MY SON HAD AN ACCIDENT PREVIOUSLY WHERE HE LOST TRACTION AND SKIDDED OFF THE ROAD BUT WITH NO INJURIES THANK GOD. I TOOK THE TIE RODS TO THE ANDERSON TOYOTA DEALER & THEY SAID THEY HAD NEVER SEEN THAT PROBLEM. BUT THEY DID NOT SHOW ANY CONCERN WHATSOEVER. I THINK IT WOULD HAVE BEEN PRUDENT FOR THEM TO GET SOME INFORMATION & CHECK THEIR SERVICE BULLETINS. BUT I GUESS THE FELLOW HAD FOUND A COMFORTABLE POSITION ON THE STOOL HE WAS OCCUPYING. I AM CONCERNED THIS MAY BE A DEFECT AND WOULD LIKE FOR SOMEONE WITH THE PROPER KNOWLEDGE TO LOOK INTO THIS. I WAS NOT SEEKING ANYTHING FROM RALPH HAYES TOYOTA. I APPROACHED THEM AS A GENTLEMAN & LEFT WITH THE SAME DEMEANOR. BUT I WOULD LIKE TO MAKE SURE THIS IS NOT A PROBLEM COMMON TO THIS PARTICULAR AUTOMOBILE. IT IS A 2002 TOYOTA CELICA GTS. THANK YOU. I DO NOT HAVE A COPY OF THE INCIDENT REPORT TO GIVE CORRECT DATE OF ACCIDENT BUT THE TIE ROD ISSUE BECAME APPARENT ABOUT 3 WEEKS AGO. THE CAR HAS BEEN IN THE SHOP UNTIL THAT TIME. *TR