NHTSA Complaint #10243875 — 1996 DODGE CARAVAN

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10243875
Vehicle	1996 DODGE CARAVAN
Component	SUSPENSION
Date of Incident	November 1, 2007
Date Filed	September 29, 2008
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS UNDERNEATH THE DRIVER'S SIDE OF THE VEHICLE WERE GOING STRAIGHT THROUGH THE METAL, WHICH HOLDS THE WHEEL IN PLACE. THE FAILURE CAUSES THE VEHICLE TO HESITATE AT TIMES. WHILE DRIVING OVER SMALL BUMPS IN THE ROAD AT 15 MPH, THE VEHICLE SUDDENLY VEERED TO THE OPPOSITE SIDE OF THE ROAD. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER A FEW TIMES, BUT THEY STATED THAT THERE WAS ONLY A KIT USED TO SEAL THE SHOCKS IN PLACE; HOWEVER, IT IS A TEMPORARY REMEDY AND THE FAILURE WOULD MOST LIKELY RECUR. THERE IS CURRENTLY NOT A PERMANENT REPAIR FOR THIS DEFECT. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 115,000.

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