NHTSA Complaint #10243616 — 2005 CHRYSLER 300

PURCHASED THE CHRYSLER 300 JAN 2005 AND WITHIN A FEW MONTHS VEHICLE STARTED PULLING TO THE RIGHT. WE TOOK THE CAR IN 3 TIMES WITHIN THE FIRST 6 MONTHS OF HAVING IT AND THEY TRIED TO FIX, SAID THEY HAD AND WAS NOT. ON THE FINAL ATTEMPT, THEY TOLD US TO TAKE IT TO AN ALIGNMENT SHOP ON OUR OWN TO FIX, "WE TRIED." NOW, AFTER 3 YEARS DRIVING WITH THE SAME PROBLEM. WE HAVE A NEW PROBLEM, THE SPEEDOMETER GAUGE BROKE. WE WERE TOLD SORRY, ITS OUT OF WARRANTY AND WE HAVE TO PAY 1000.00 TO FIX. ANOTHER DEALER, SAID THEY WOULD CHARGE 800. II WAS TOLD THAT OUR CLUSTER WOULD BE SENT OUT AND REPLACED WITH A REFURBISHED ONE. SO WE DID NOT HAVE IT FIXED, WE DECIDED TO PURCHASE ONE ON OUR OWN (FROM A JUNK YARD OR REFURBISHED) AND NOW THE MILEAGE NEEDS TO BE RESET. BUT WERE TOLD THAT THEY COULD JUST RESET THE MILEAGE FOR 100 DOLLARS. TOOK THE CAR IN NOW BEING TOLD THAT WE CAN NOT DO THAT. SO WHAT'S THE DIFFERENCE IF THEY PUT IN A REFURBISHED ONE OR WE DID, IT STILL NEEDS TO BE RESET. IT SEEM TO ME, THEY STILL WANT THE MONEY TO FIX AND THAT'S AL THEY CARE ABOUT! WHEN IT SHOULD BE ONLY 100.00 TO FIX NOW. *TR