NHTSA Complaint #10243476 — 2000 MAZDA 626

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10243476
Vehicle	2000 MAZDA 626
Component	SUSPENSION
Date of Incident	August 18, 2008
Date Filed	September 25, 2008
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I PURCHASED A 2000 MAZDA 626 USED IN 2001. I TOOK THE CAR IN FOR REPAIRS TO THE CINCINNATI JAKE SWEENY MAZDA SHOP TO ADDRESS THE SHAKING AND NOISES THAT I WAS HEARING FROM THE FRONT AND REAR OF THE VEHICLE. I WAS TOLD THAT THE CAR WAS OKAY THE MOTOR MOUNTS WERE FINE AND THAT THE NOISE WAS FROM A BOTTLE OF ASPIRIN IN THE GLOVE BOX. THE NOISE CONTINUED AND OTHER SHOPS CONTINUED TO INFORM ME THAT MY MOTOR MOUNTS WERE BAD. I WAS AGAIN INFORMED BY THE REPAIR SHOP THAT THE CAR WAS FINE. THE VEHICLE NOW HAS 140,000 MILES ON IT AND THE MOTOR MOUNTS, SWAY LINK BAR AND STRUTS ARE ALL SHOT TO HECK. I AM VERY DISAPPOINTED BEING THAT THIS ISSUE WAS ADDRESSED WHEN THE CAR WAS UNDER WARRANTY AND THE DEALERSHIP NEGLECTED TO FIX THE PROBLEM WHICH NOW HAS ESCALATED. *TR

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