NHTSA Complaint #10243466 — 2001 FORD FOCUS

MY SON & I GOT DONE EATING I LEFT THE RESTAURANT PARKING LOT & THOUGHT I WOULD STOP BY THE NEXT PLACE WHEN MY REAR PASSENGER SIDE DOOR OPENED UP OUT INTO TRAFFIC. LUCKY NO ONE WAS RIDING IN THE BACK. AND NO ACCIDENT HAPPEN. AFTER SEVERAL ATTEMPTS OF PLAYING WITH THE LOCK I GOT IT TO CLOSE & HAVEN'T USED THAT DOOR SINCE. I MADE SEVERAL ATTEMPTS IN CONTACTING FORD DIRECTLY AND ALL I GOT WAS A SURVEY FORM WHICH HAD NOTHING TO DO WITH MY PROBLEM. BACK IN 2005 WHEN THEY RECALLED MY CAR FOR FAILURE ON DOOR LOCKS I HAD TAKEN IT TO VALLEY VIEW FORD AND HAD IT SERVICED. NOW THREE YEARS LATER THE PROBLEM EXISTS AND NOBODY WANTS TO DO ANYTHING ABOUT IT. MAYBE IT TAKES SOMEONE TO DIE AND SUE THEM. VERY UNHAPPY WITH FORD, I NOW WILL NEVER BUY ANOTHER FORD AGAIN. *TR