NHTSA Complaint #10243431 — 2009 JAYCO EAGLE SL

TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOWING WEEK. THE PARTS WERE NEVER RECEIVED SO THE CONTACT RETURNED TO THE DEALER. THEY WERE EXTREMELY COOPERATIVE, BUT STILL DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. AS OF SEPTEMBER 25, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/29/08. *JB