NHTSA Complaint #10243387 — 2007 KEYSTONE OUTBACK

DOMETIC RV REFRIGERATOR RECALL 08E-032 I CAN NOT GET DOMETIC TO GIVE THE NAME OF A DEALER WHO WILL DO THIS RECALL. AS THIS IS A FIRE HAZARD RECALL, I AM CONCERNED. THE DEALERS ON THEIR WEBSITE IN MY AREA WILL NOT DO IT. I HAVE CALLED 4 OF THE DEALERS LISTED IN THIS AREA, AND NONE WILL DO THE RECALL WORK. I HAVE ALSO CALLED THE DOMETIC HOTLINE TO GET INFORMATION AS TO WHERE TO GET THE WORK DONE. THEY WERE GOING TO CALL ME BACK WITH A LOCATION. I HAVE YET TO HEAR FROM THEM. I GAVE THEM MY MAILING ADDRESS, PHONE NUMBER, AND E-MAIL ADDRESS, SO THEY HAVE A WAY TO CONTACT ME. QUITE FRANKLY, FORM WHAT SOME OF THE DEALERS TOLD ME, THEY ARE NOT DOING THE WORK BECAUSE DOMETIC WILL NOT PAY THEN ENOUGH TIME TO DO IT. PLEASE ADVISE ME WHERE TO GO FROM HERE, AS I AM AT A DEAD END WITH DOMETIC. THANK YOU, GLENN BURTON *TR