NHTSA Complaint #10243348 — 1999 FORD TAURUS

TL*THE CONTACT OWNS A 1999 FORD TAURUS. AT 43,400 MILES, THE AUTOMATIC TRANSMISSION WAS REBUILT AT THE COST OF $1,400. WITHIN A YEAR, IT HAD TO BE REBUILT A SECOND TIME AT NO CHARGE. ON SEPTEMBER 22, 2008, THE TRANSMISSION WAS REBUILT FOR THE THIRD TIME AT 53,600 MILES. THE REPAIR SHOP STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE COMPLETELY REPLACED. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SKIPS SECOND GEAR AND THE VEHICLE JERKS OFTEN. THE CONTACT DOES NOT DRIVE ON THE HIGHWAY, ONLY IN TOWN. SHE NOTICED THAT THE VEHICLE IS AT 5,000 RPM WHEN DRIVING. THE ACCELERATOR PEDAL IS EXTENDED TO THE FLOOR, BUT THE VEHICLE ONLY ACCELERATES BETWEEN 5-10 MPH. THE VEHICLE SPEED SENSOR ALSO HAD TO BE REPLACED. THE CONTACT RETRIEVED HER VEHICLE FROM THE REPAIR SHOP ON SEPTEMBER 24, 2008. THE FAILURE MILEAGE WAS 56,408.