NHTSA Complaint #10243191 — 2004 FORD FOCUS

I BOUGHT A 2004 FORD FOCUS ZX3 A YEAR AGO IN AUGUST 2007. THE CAR HAD NEVER GIVEN ME ANY PROBLEMS UNTIL YESTERDAY, SEPTEMBER 22, 2008. I GOT OUT OF SCHOOL AND WENT TO LUNCH WITH A FRIEND, I HAD TO GO TO WORK SO I DECIDED TO LEAVE. WHEN I WENT OUTSIDE TO TURN MY CAR ON I COULDN'T TURN THE KEY IN THE IGNITION, I TRIED MOVING THE STIRRING WHEEL WHILE I TURNED THE KEY IN THE IGNITION BUT IT WOULDN'T BUDGE. I CALLED MY FRIEND AND SHE CAME OUT TO TRY TO SEE IF SHE COULD TURN IT ON, IT DIDN'T WORK FOR HER EITHER. I THEN PROCEEDED TO CALL THE DEALERSHIP FROM WHERE I GOT MY CAR, THEY TOLD MY THAT I DID STILL HAD WARRANTY FOR MY CAR SO THE TOLD ME THAT I HAD TO TOW IT TO THEM. THEY GAVE ME A NUMBER SO THAT I COULD CALL CUSTOMER SERVICE FOR THE WARRANTY, THEY LET ME KNOW THAT I DID HAVE INSURANCE FOR A TOW TRUCK. THEY GAVE ME THE NUMBER OF A TOW TRUCK AND I HAD TO CALL THEM SO THAT THEY COULD PICK-UP MY CAR AND TAKE IT TO THE DEALERSHIP. THE TOW TRUCK CAME AND GOT MY CAR TO TAKE TO THE DEALERSHIP. I CALLED THE DEALERSHIP AFTER MY CAR GOT THERE THE GUY TOLD ME THAT THEY WHERE NOT GOING TO BE ABLE TO CHECK MY CAR UNTIL TOMORROW WHEN THE SERVICE GUYS GOT IN. THEY CALLED BCK TODAY AND TOLD ME THAT THEY WERE ABLE TO FIX MY CAR AND I HAD TO PAY A 50 DOLLAR DEDUCTIBLE TO PICK UP MY CAR. I HAVE READ SOME MORE STATEMENTS FROM PEOPLE THAT HAVE HAD THE SAME PROBLEM WITH THEIR FOCUSES BUT THE MOST REPORT HAVE BEEN WITH THE 2000-20003 LIKE I SAID MY CAR IS A 2004 SO FORD REALLY NEEDS TO TRY TO BETTER THERE IGNITION LOCKS BECAUSE EVEN AFTER REPLACING THE IGNITION LOCK IT SOMETIMES HAPPENS AGAIN. I DIDN'T MAKE IT TO WORK YESTERDAY AND IF MY FRIEND WASN'T WITH ME I WOULD HAVE BEEN STRANDED WITH OUT A CAR, HOPEFULLY I THIS DOESN'T HAPPEN AGAIN AND FORD DOES SOMETHING ABOUT IT SOON! *TR