NHTSA Complaint #10242992 — 2009 TOYOTA TACOMA

MY ONE WEEK OLD 2009 TOYOTA TACOMA TRUCK'S BLUE TOOTH FUNCTION IS DEFECTIVE. IT WILL NOT READ CONTACTS FROM CELL PHONE. I AM SUPPOSED TO ENTER MY 500 EVER CHANGING CONTACTS ONE BY ONE INTO THE TRUCK'S BLUE TOOTH SYSTEM. OTHERWISE, I WILL HAVE TO LOOK AT MY CELL PHONE WHILE DRIVING, DIAL THE NUMBER, THEN TALK ON THE BLUE TOOTH. TOYOTA E-MAILED THAT I SHOULD HAVE KNOWN MY CELL PHONE IS NOT COMPATIBLE WITH THEIR SYSTEM. THERE IS NO WHERE IN TOYOTA TACOMA MANUAL OR ELSE WHERE SPECIFYING THE NECESSITY FOR SPECIFIC MAKE, MODEL, AND CARRIER OF CELL PHONE TO BE COMPATIBLE WITH THE TOYOTA BLUE TOOTH. MY CELL PHONE IS AN LG, VX8300 MODEL PURCHASED ABOUT A YEAR AGO. MY CARRIER IS VERIZON WIRELESS. AFTER ASKING FOR MY CELL PHONE MAKE, MODEL, AND CARRIER, TOYOTA E-MAILED TO ME THAT MY CELL PHONE IS NOT COMPATIBLE WITH THEIR VEHICLE BLUE TOOTH SYSTEM. TOYOTA DID NOT MENTION WHAT CARRIER, CELL PHONE MAKE, AND MODEL I SHOULD HAVE TO BE ABLE TO WORK IT. THEY ARE IGNORING THE ISSUE. PLEASE HELP. *TR