NHTSA Complaint #10242792 — 2001 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10242792
Vehicle	2001 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	November 1, 2007
Date Filed	September 18, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY FORD EXPLORER 2001 HAD A RECALL NOTICE LAST YEAR REGARDING CRUISE CONTROL. I TOOK MY VEHICLE INTO BREMEN FORD IN BREMEN, IN TO HAVE IT DISCONNECTED. I WAS TOLD IT WOULD GET THE PART IN SHORTLY. THIS WAS IN NOVEMBER OF 2007. IN APRIL I RECEIVED A LETTER FROM FORD STATING THE PROBLEM SHOULD HAVE BEEN FIXED OR WILL BE SHORTLY THROUGH THE SUMMER. AS YET, IT IS GOING ON A YEAR AND I HAVE HEARD ABSOLUTELY NOTHING ABOUT THE PARTS OR GETTING MY TRUCK FIXED. WHAT SEEMS TO BE THE PROBLEM. I HEARD THERE WERE NOT ENOUGH PARTS TO GO AROUND. WHAT DOES THIS SAFE FOR YOUR COMPANY? YOU SHOULD NOT SENT OUT A NOTICE UNLESS YOU INTEND TO REMEDY THE PROBLEM. HOW MUCH LONGER AM I SUPPOSED TO WAIT? *TR

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