NHTSA Complaint #10242488 — 2003 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2007, THE CONTACT NOTICED A LOUD NOISE WHEN MAKING LEFT TURNS. THE DEALER STATED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND WAS REPAIRED FOR FREE. TWO MONTHS AFTER THE REPAIR, THE WINDSHIELD WIPERS STOPPED WORKING AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC INFORMED HER THAT THE WINDSHIELD WIPER BOX FAILED AND WAS REPAIRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. SHE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD SHIFT GEARS, BUT IT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE OIL WAS CONTAMINATED AND THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED SINCE THE LAST INCIDENT. THE CURRENT MILEAGE WAS 70,874 AND FAILURE MILEAGE WAS 60,300.