NHTSA Complaint #10242386 — 2005 CHRYSLER 300 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10242386
Vehicle	2005 CHRYSLER 300
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 14, 2008
Date Filed	September 16, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I HAVE A 2005 CHRYSLER 300. IT HAS 72,000 MILES ON IT. I HAD BOUGHT THE EXTENDED WARRANTY FOR UP TO 70,000 MILES. I HAVE QUITE A FEW PROBLEMS AND I KNOW I AM OVER THE "70,000" MILES, BUT ONLY BY 2,000 AND CHRYSLER WILL NOT HELP ME. THESE REPAIRS WILL COST $1800.00. I HAVE ALREADY PAID $400.00 AND THIS IS THE 7TH CHRYSLER WE HAVE BOUGHT SINCE 1985........WHERE IS THE OWNER LOYALTY? WHEN I CALL CUSTOMER SERVICE, I CAN NEVER GET PASSED A SENIOR REP. YESTERDAY HE TOLD ME THERE WAS NO ONE. HIGHER......THEN GIVE ME THE CEO, HE'D LOVE TO HAVE THIS LITTLE COMPLAINT PASSED UP TO HIM! I ONLY WANT THEM TO PAY THE REMAINING $1400.00 IN REPAIRS.......MY HUSBAND IS PLANNING ON BUYING ANOTHER DODGE TRUCK IN A FEW MONTHS.....AND I WILL BUY A CAR NEXT YEAR. IS WORTH LOSING 2 PURCHASES NEXT YEAR FOR $1400.00????? CAN ANYONE HELP ME? THANKS, EILEEN VERHOEST *TR

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