NHTSA Complaint #10242373 — 1995 NISSAN D21

I BOUGHT A 95, 4X4 NISSAN PICKUP IN 2006. I TOOK IT TO THE LOCAL NISSAN DEALER, ARMORY NISSAN IN ALBANY, NEW YORK FOR A DIAGNOSTIC WORKUP. THEY SAID EVERYTHING WAS ALRIGHT, SO I BOUGHT IT. 2 YEARS LATER, WITH ONLY 70 SOME ODD THOUSAND MILES ON IT, I CANNOT GET THE VEHICLE INSPECTED BECAUSE THE FRAME IS SO RUSTED OUT IT IS DANGEROUS TO DRIVE. ( I TOOK IT TO MY LOCAL NEIGHBORHOOD GARAGE) I CALLED NISSAN CONSUMER AFFAIRS AND MY STATEMENT WAS TAKEN. THEY TOLD ME TO GO TO THE NEAREST NISSAN DEALER AND GET A DIAGNOSTIC AND SEND THE REPORT TO NISSAN CONSUMER AFFAIRS. I HAD TO PAY FOR THE DIAGNOSTIC - $46.00. I HAD TO ARRANGE TO HAVE THE TRUCK TOWED FROM THE NEIGHBORHOOD GARAGE TO NISSAN ARMORY. I TOLD THEM THIS TIME THAT IF THE FRAME CAME DIAGNOSED AS "OK" I WAS GOING TO ASK THEM TO INSPECT IT AND PUT A STICKER ON IT (IT IS DUE FOR INSPECTION NEXT MONTH). DIAG. CAME BACK - FRAME TOTALLY RUSTED, TRUCK NOT FIT TO DRIVE. SO, I CALLED BACK CONSUMER AFFAIRS, WHO TOLD ME -- SORRY, YOU LOSE, IN SO MANY WORDS, NOTHING WE CAN DO FOR YOU. MY QUESTION TO THEM WAS, IF YOU KNEW YOU WEREN'T GOING TO ASSIST ME, WHY DID YOU HAVE ME TOW THE VEHICLE AND PAY FOR A DIAGNOSTIC? THEY JUST SAID, MORE OR LESS, TOO BAD FOR YOU. NOW LET'S COMPARE TO TOYOTA, WHO HAD RUST PROBLEMS ALSO WITH PICKUP TRUCKS. THEY REACHED OUT TO THEIR CUSTOMERS AND OFFERED SOME SOLUTIONS WHILE NISSAN JUST INCURS MORE EXPENSE FOR THE CUSTOMER. THE PROBLEMS WERE THE SAME -- INFERIOR MATERIAL USED IN FRAMES. BUT AT LEAST TOYOTA ADDRESSED THE PROBLEM. CARSURVERY.ORG HAD MANY COMPLAINTS FROM NISSAN OWNERS WITH RUSTED FRAME PROBLEMS AND SOME NOTED DANGEROUS EXPERIENCES ON HIGHWAYS WITH BREAKDOWNS AND ACCIDENTS. NISSAN REFUSES TO ADMIT AND TAKE RESPONSIBILITY WHEREAS TOYOTA HAS ADMITTED AND HAS TRIED TO REMEDY PROBLEMS WITH CUSTOMER. NISSAN SHOULD ALSO HAVE THE VEHICLE TOWED BACK TO MY HOME SO I DON'T HAVE TO DRIVE IT AND BE A DANGER ON THE ROAD. *TR