NHTSA Complaint #10242308 — 2003 CHEVROLET SILVERADO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10242308
Vehicle	2003 CHEVROLET SILVERADO
Component	STEERING
Date of Incident	September 1, 2008
Date Filed	September 15, 2008
Mileage	49,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. WHILE DRIVING 5-10 MPH, THE STEERING WHEEL LOCKED DURING LEFT AND RIGHT TURNS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED AT THE COST OF $350. THE POWER STEERING PUMP WAS REPLACED, BUT THE FAILURE PERSISTED. THE DEALER THEN STATED THAT THE CAUSE OF THE FAILURE WAS THE POWER STEERING BOX; HOWEVER, IT HAS NOT YET BEEN REPLACED. THE MANUFACTURER IS WAITING FOR A DIAGNOSTIC FROM THE DEALER TO DETERMINE THE TRUE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 49,500. UPDATED 10/03/08 *BF THE POWER STEERING FAILED AT PARKING LOT SPEEDS, THE FRONT WHEELS WOULD NOT TURN UNTIL VEHICLE SPEED WAS INCREASED. UPDATED 10/07/08. *JB

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