NHTSA Complaint #10242028 — 2006 CHEVROLET UPLANDER

ME AND MY WIFE BOUGHT A 2006 CHEVY UPLANDER FROM KARMART WHEN WE TEST DROVE IT WE NOTICED A NOISE IN THE FRONT END. WE ASKED THE SALESMAN WHAT IT COULD BE HE SAID OUR CARS ARE INSPECTED 100 PERCENT AND IT IS NOT ANYTHING TO WORRY ABOUT. THE CAR HAD VERY LOW MILES ON IT ABOUT 3,600 MILES. WE DROVE THE CAR UNTIL IT HAD ABOUT 33,000 THE WARRANTY EXPIRES AT 36,000 WE NOTICED ANOTHER LOUD KNOCK IN THE FRONT END AND IT WOULD START SHAKING REALLY BAD WHEN YOU PUT ON THE BRAKES AND I MEAN SCARY BAD.THE LIGHTS WE ALSO DOING A FLASHING FROM A REALLY LOW DIM TO BACK TO NORMAL THAT WAS ALSO SOMETHING WE NOTICED FROM TIME WE BOUGHT IT. WE CALLED UP SPEEDWAY CHEVROLET IN MONROE AND MADE AN APPOINTMENT. THEY TOOK THE CAR IN AND SAID IT NEEDED A NEW TIE ROD AND A FRONTEND THE ALIGNMENT WAS WAY OUT.THEY ALSO REPLACED THE VOLTAGE REGULATOR. WE WENT BACK TO PICK THE CAR UP AND THEY SAID THE FRONT BRAKES WERE NEEDING TO BE REPLACED AND THEY WERE WEARING UNEVEN I ASKED HIM IF THIS COULD BE FROM THE FRONT END PROBLEM HE SAID NO. I ALSO NOTICED THE TIRES WERE WEARING UNEVEN AND IT LOOKED LIKE THEY WERE WEARING ON THE OUTSIDE MORE. WE NOTICED THE SAME NOISE WAS STILL THERE AS FROM KARMART.SO WE TOOK IT TO LES SCHWAB AND HAD THE BRAKES REPLACED HOPING IT WOULD FIX THE PROBLEM. IT DIDN'T FIX THE NOISE SO WE DROVE THE CAR ANOTHER 1,000 MILES AND STARTED HEARING ANOTHER LOUD KNOCK. THE NOISE FROM THE DEALERSHIP WAS DIFFERENT FROM THE LOUD KNOCKS THAT STARTED UP. WE MADE ANOTHER APPT. WITH SPEEDWAY CHEVERLET AND THIS TIME THEY SAID THERE WAS A RECALL ON THE STEERING BOX AND THE BEARINGS ON THE AXLES WERE BAD. THEY REPLACED THE STEERING BOX AND SAID IT WOULD BE A WHILE BEFORE THEY COULD REPLACE THE BEARINGS. THE BEARING MAKERS WERE ON STRIKE SO WE WAITED FROM JULY 26 TIL AUG 13 OR 14TH TO PICK IT UP. WE WENT THE WHOLE TIME WITH ONE CAR AND REALLY HAD A HARD TIME DOING SO. I FEEL THERE WAS SOME MAJOR SAFETY ISSUES OVERLOOKED AND THEY WERE HOPING THE WARRANTY WOULD RUN OUT. *TR