NHTSA Complaint #10241934 — 2007 GMC SAVANA 1500

TL*THE CONTACT OWNS A 2007 GMC SAVANA 1500. THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE LOWER BALL JOINTS WERE REPLACED IN MARCH OF 2008. THE VEHICLE THEN BEGAN EXPERIENCING SEVERE SHAKING DUE TO THE LACK OF AN ALIGNMENT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. SIX MONTHS LATER, WHILE DRIVING 15 MPH, THE FAILURE RECURRED. HE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD NOT BE EXPERIENCING BALL JOINT ISSUES AFTER A YEAR OF BEING PURCHASED. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 56,000.