NHTSA Complaint #10241326 — 2003 TOYOTA SEQUOIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10241326
Vehicle 2003 TOYOTA SEQUOIA
Component STEERING
Date of Incident
Date Filed
Mileage 83,106 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL*THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE ABS/DSC WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ASSURED THE CONTACT THAT THE ISSUE WAS NOTHING TO WORRY ABOUT AND WAS NOT A BIG DEAL. THE ISSUE WAS LATER DISCOVERED TO BE A COMMUNICATION ERROR BETWEEN THE SKID CONTROL AND THE ECM. THE SERVICE DEALER STATED THAT THE ECM SHOULD BE REPLACED; HOWEVER, THE STEERING ANGLE ON THE VEHICLE WAS ALSO OFF AND A RE-CALIBRATION WAS PERFORMED. AFTERWARDS, WHILE DRIVING BETWEEN 30-40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A LOUD THUMPING NOISE. SHE FELT VIBRATIONS COMING FROM THE BRAKE PEDAL. WHILE SLOWING DOWN AND SWITCHING FROM BRAKING TO ACCELERATION, THE VEHICLE HESITATED TO ACCELERATE AND COASTED MOMENTARILY UNTIL REACHING FULL ACCELERATION. THE FAILURE MILEAGE WAS 83,106 AND CURRENT MILEAGE WAS 99,000.

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