NHTSA Complaint #10241173 — 1996 BUICK LESABRE

THE GROMMETS AND/OR WASHERS THAT HOLD UP THE ENGINE FRAME CRADLE RUSTED OUT AND ALLOWED THIS PART TO DROP THROUGH THE RETAINING BOLTS, ONCE THIS HAPPENED THERE WAS A TOTAL LOSS OF STEERING. HAD I BEEN DRIVING ON THE INTERSTATE OR 60 MPH ON A STATE HIGHWAY THIS WOULD HAVE TURNED INTO A VERY SERIOUS ACCIDENT. I WAS SITTING AT A STOPLIGHT AND THE MOMENT I ACCELERATED I HEARD A VERY LOUD METALLIC THUD/SOUND, WHICH I ASSUME WAS THE CRADLE DROPPING DOWN. I'M AMAZED THAT THIS ALL HAPPENED WITH ZERO WARNING THAT THEY WERE ANY ISSUES WITH THE STEERING. THERE WAS NEVER ANY INDICATION THAT THIS WAS GOING TO HAPPEN, MEANING NO LOOSENESS, NO VIBRATION, NO SENSORY CHANGES IN HOW THE STEERING FELT BUT ALL IN A MATTER OF 2 SECONDS, A LOUD NOISE AND THEN I COULDN'T STEER OR GUIDE THE CAR. I HIT THE BRAKES BECAUSE I WAS TRYING TO TURN RIGHT AND THE CAR WAS MOVING LEFT SO I SLAMMED ON THE BRAKES TO AVOID HITTING ONCOMING TRAFFIC. I LIVE IN THE MIDWEST AND I BELIEVE THAT THE CORROSION WAS ADVANCED DUE TO ALL THE SALT THAT IS PLACED ON THE ROADS TO MELT THE ICE/SNOW DURING THE WINTER MONTHS. I'M WRITING THIS IN HOPE THAT OTHERS WILL BE NOTIFIED AND POSSIBLY HAVE THE CONDITION OF THEIR CRADLES CHECKED OUT TO AVOID LOSING THEIR STEERING. *TR