NHTSA Complaint #10241080 — 2004 GMC YUKON

I VERY RARELY USE MY REAR GLASS HATCH OF MY 2004 YUKON, BUT RECENTLY WHEN HAVING TO LOAD UP MY YUKON TO EVACUATE HURRICANE GUSTAV. WHEN I WENT TO CLOSE IT, I HEARD A LOAD POP AND NOTICED THAT THE LEFT REAR GLASS HINGE HAD BROKEN UP. WHEN I RETURNED HOME, I CALLED THE GMC DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT IT IS NOT COVERED BY MY EXTENDED WARRANTY. THEY HAVE THE REPLACEMENT IN STOCK, BUT SINCE THEY DO NOT DEEM IT A SAFETY ISSUE, THE PART HAS NOT BEEN RECALLED. I FIND THIS SHOCKING SINCE THEY KNOW THAT IT HAPPENS ENOUGH TO WHERE THEY KEEP THIS ITEM IN STOCK AT THE DEALERSHIP AND CHARGE YOU $900 TO REPLACE IT. *TR