NHTSA Complaint #10240998 — 2005 BUICK TERRAZA

WE HAVE '05 BUICK TERAZZA VAN - TIRE WEAR HAS BEEN UNSATISFACTORY - CUPPING NOTICED AT 18,000 MILES AND ONGOING. DEALER RECOMMENDED ROTATING TIRES - DONE TO NO AVAIL. CUPPING CONTINUED AND BECAME WORSE. ACTUALLY CUTTING TIRE. DEALER REPORTED THAT IT WAS THE MANF. PROBLEM WITH VAN HAVING UNEVEN WEIGHT DISTRIBUTION ON FRONT END. I HAVE LOCATED 5 OTHER PEOPLE IN AREA WITH SAME PROBLEM. HAVE BEEN A GM CUSTOMER FOR 60+ YRS. NEVER HAD TO REPLACE TIRES AT 25,000 MILES. OTHERS ARE HAVING TO DO THE SAME. TIRE DEALER REPORTS FREQUENT REPLACEMENT ISSUE IS APPEARING WITH THIS MODEL VAN. IS THIS A MANUFACTURING DEFECT? TIRES WERE ROTATED APPROX. EVERY 10,000 MILES INITIALLY THEN AT 5000 AND THEN AT 1000 MI. THIS MUST BE DEFECT IF OTHERS ARE HAVING SAME PROBLEMS. WE HAVE A BUICK RENDEZVOUS - 04 - TIRES ARE ROTATED IN SAME FASHION - HAS 45,000+ MILES AND TIRES ARE SHOWING NOT WEAR. PLEASE INVESTIGATE. THANK YOU. *TR